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No Job too big or small, TAPS does it all

What do people say about us?

Great service. Rick and Dylan were extremely prompt and helpful once again! Several quality jobs completed by TAPS at our business property. Highly recommended

Matthew H

Kambalda

Thanks for all your help. It is great working with you guys and your team – you always seem to be “ready willing & able

Chris V

Gold Fields

We would like to thank Rick and all the staff at Taps for helping us with our plumbing needs while we were in Menzies. We could always rely on you to get the job done which made our work in Menzies a lot easier.

Kevin and Rhonda

Menzies

FAQ

Most frequent questions and answers

How can I pay ?

You can pay us by Cash, Card, Payment plan* or Direct Deposit
(No AMEX or Diners Club sorry!)

Please make sure you always reference your invoice number when making direct deposits.

*Payment plans are subject to finance approval, ask us more today!

Where are you based?

TAPS are based in Kambalda and Leonora from there we travel to:

Kalgoorlie, Coolgardie, Menzies, Laverton, Wiluna, and Norseman

Ask us when the next visit is planned to your town and book in your own work while we’re there to save on travel costs.

Don’t see your town? Contact us to see if we go there too!

When are you available ?

We are here for you 24/7 in an emergency

Sewerage coming out of your bathtub? No worries! Leave a message for Rick and he’ll call straight back!

If you want to book in with us and don’t get an answer the first time, don’t stress, one of our friendly team members will be in contact to book in a time that works around your schedule.

All non-urgent messages are passed onto staff to call you back. All urgent messages are dealt with promptly by management.

How do I query my invoice ?

Please message us and our friendly office staff will get back to you ASAP

How do I give feedback or make a complaint?

TAPS take all complaints very seriously, if you have any issue please take the time to write to us on our contact page or email admin@tapsindustries.com.au

We will investigate any potential issue thouroughly and get back to you ASAP with a solution that suits all parties.

Unfortunately from time to time we make mistakes, we are all human so please give us the chance to make it right!

If you have any feedback about our staff or work please get in touch, we love hearing the good stuff but can’t improve if we don’t hear the bad.